This world-class event venue has been host to some of the biggest acts in the entertainment industry since it first opened in 1996. I went to the ladies room an when I got back Someone came by was smoking an dump they cigarettes in the cup an set it on my machine It was all ready filthy over where I was no one came to clean up where some one knocked the cup over with the cigarettes an water in it I cleaned it up I started to play it went into the bonus an got stuck slot people came by couldn’t fix it I had twenty three dollars in the machine the bonus would of paid me off good I put it’s up to three dollars I would had couple of hundred dollars the slot supervisor came over said she was sorry an gave me a twenty dollar coupon then later she send the maintenance people to clean up over there the area was really filthy I already ask earlier to security could they send someone over here to clean up no one came therefore I lost my money Because of them all because the area was filthy This happenSunday on Mother day that was the most horrific day Horseshoe have change what they care about us.Experience something new and exciting when you visit Horseshoe Casino in Hammond, Indiana. I was playing the slots it really needed cleaning over where I was I love to play the buffalo I put four hundred dollars in that machine it was the buffalo slots. I think they need to work on event day logistics. Yeah! Once we finally got to the car, it was another 45 minutes before we got out of the parking lot. Imagine walking up 4 flights of stairs in your date night shoes. Hundreds of people trying to use the same set of elevators at once has to be a fire hazard. Finally, getting to the parking lot was absolutely horrific.

Perhaps on nights when shows are booked, they should consider leaving the restaurant open longer. The line was extremely long, when we finally got to the front, the lady was nice enough to let us know that they would be closing soon and not likely to be cooking much more. After the concert, many people tried to go to the buffet. They are like cheap, uncomfortable folding chairs. The view was great, but really, the seats are bad. I don't think there is a bad seat in the house. It would be nice if there was a way to get to the venue without going through the casino. I had to inhale cigarette smoke during the walk. For starters, you have to walk through the casino to get to the venue. None of this has to do with the performers, they were great.

The Venue at Horseshoe Casino seating